PrintSpaz.com
Web Design Services
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TERMS OF AGREEMENTS
This Terms of Use Agreement sets forth the standards of use of the PrintSpaz.com Online Service. By using the PrintSpaz.com website you (the Member) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at PrintSpaz.com website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.
Change Orders
Any jobs that have been approved or sent to press cannot be altered or changed due to the automated process that results from the send to press action. If a request is made for a job to downgrade, including but not limited to turn around time, quantity, shipping method etc, before the digital proof is approved, a change order fee of $15.00 will be deducted from the refund.
Turnaround Times
Turnaround times begin ONLY when the following criteria have been met
1. Your order has been entered, processed and transaction approved.
2. You have uploaded your artwork for your job.
3. You have viewed and approved your proof, thus sending your job to press.
4. After approval, Quality Control personnel may stop your job as having SUSPECT ART if they believe the artwork has defects (i.e. low resolution) that will cause it to print unsatisfactorily. In this event, you will receive an email message notifying you of this, and your job will be put on hold until you re-submit and re-approve new art or send the job to press as-is. While a job is on hold in this manner, the production clock is ON HOLD. PrintSpaz.com is not responsible for expediting your order if time is lost as a result of the customer's failure to meet production design requirements.
All turnaround times are based on business days. Monday through Friday and exclude all national and federal holidays. All jobs with standard turnaround times (2-7 days) submitted into production before 6:00pm CST will begin production the following business day.
EXAMPLE: if a 3 day turn job is submitted, approved, and sent to press on a Monday before 5:00pm CST, Day 1 of turnaround time is the following business day and the job would ship out on Thursday of that same week.
PrintSpaz.com strives to ship every job on time; however, ship dates should be considered estimates. Production delays, weather conditions and mechanical malfunctions, etc. can sometimes cause jobs to ship late. In the event PrintSpaz.com ships a late job, the price difference between the requested and actual print schedule will be credited back towards the clients account. PrintSpaz.com is not responsible for upgrading the shipping method to accommodate a missed estimated ship date. Customers may upgrade the shipping method prior to the job actually shipping at their own expense. Cancellation of a job or entire order based on turnaround time is permitted ONLY if a Customer Service Supervisor agrees to these terms in writing as a condition during order entry. If you have a time-sensitive job, please be sure to notify customer service.
Official PrintSpaz.com non-production dates:
New Years day Jan 1
Memorial Day Last Monday in May
Independence Day July 4th
Labor Day First Monday in September
Thanksgiving 4th Thursday & Friday in November
Christmas December 25th
Art Resolution Requirements
You must provide at minimum 300 dpi high resolution images suited for offset printing. PrintSpaz.com is not liable for images printing as bitmaps as a result of the customer providing low-resolution images.
Bleed and Caution Margin Requirements
You must include 1/8 symmetrical bleed for designs which have content extending to the trim line. You must exclude important content from the caution zone, defined by the inner 1/8 margin to the trim lines. PrintSpaz.com allows for a 1/16 tolerance for error with each bindery process, therefore adherence to bleed and caution margins are important to image fidelity.
PrintSpaz.com Website Privacy Statement
1. Acknowledgement and acceptance of terms
PrintSpaz.com is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing PrintSpaz.com, you acknowledge and fully understand PrintSpaz.coms Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
2. Information We Collect and How We Use It
PrintSpaz.com collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.
* Web Server Logs.
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
* Your Internet protocol address.
* The kind of browser or computer you use.
* Number of links you click within the site.
* State or country from which you accessed the site.
* Date and time of your visit.
* Name of your Internet service provider.
* Web page you linked to our site from.
* Pages you viewed on the site
b. Use of Cookies
PrintSpaz.com may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.
PrintSpaz.com reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into PrintSpaz.com a site that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.
c. Personal Information Users
Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
* To fulfill your service requests for services.
* To protect ourselves from liability,
* To respond to legal process or comply with law, or
* In connection with a merger, acquisition, or liquidation of the company.
3. Use of Web Beacons or GIF files
PrintSpaz.com Web pages may contain electronic images known as Web beacons sometimes also called single-pixel gifs that allow PrintSpaz.com to count users who have visited those pages and to deliver co-branded services. PrintSpaz.com may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. PrintSpaz.com prohibits Web beacons from being used to collect or access your personal information.
4. Accessing Web Account Information
We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant PrintSpaz.com_gmail.com
5. Changes to this Statement
PrintSpaz.com has the discretion to occasionally update this privacy statement. When we do, we will also revise the updated date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
6. Contacting Us
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us. Printspaz.com_gmail.com or send your comments to:
Attention: Privacy Statement Personal
255 Rolling Meadows Circle
Rockwall, TX 75087
Phone: (888) 859-9481
PrintSpaz.com will use commercially reasonable efforts to promptly respond and resolve any problem or question.
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